VACANCY | HEALTHCARE ADMINISTRATOR | PRETORIA, GAUTENG | PERMANENT

PSGs commitment to transform and embrace diversity is what drives us to achieve a diverse workplace with employment equity as a key goal to create an inclusive workforce. In achieving our employment equity goals, we give preference to applicants from designated groups, and we encourage people with disability to apply.

Job description:

The position is a combination of an administration support, data capture, query resolution processes, client liaison and general office support. 

Responsibilities:

• Generate and follow up iComply documentation and update CRM
• Capturing of:
  • Monthly billing statements
  • Suspensions and reinstatements (including SMS communication to members)
  • Gap claim requirements were not submitted by PSG
• Weekly checking of the Discovery website on addition of dependent requirements
• Assist Support Centre Consultants where and when required
• Backup for Support and Admin Centre staff
• Resolve complex medical aid claims
• Follow up and investigate returned postal and other communication and update data base accordingly
• Attend to specific client servicing needs
• Assist with special Client and Practice related projects, where required
• Assist with Wellness Days where required
• Perform any other additional duties or responsibilities, which reasonably fall within the ambit of the job description, or in accordance with operational requirements of the business

Minimum requirements:

• RE5
• Grade 12 / NQF4 qualification
• 2 years relevant healthcare work experience within the financial services industry
• Proficient in both spoken and written English and at least one other of the official South African languages
• Computer literacy (MS Office)

Competencies required:

• Client centricity
• Communication skills
• Attention to detail
• Team player

How to apply:

Candidates interested must apply on the PSG Careers website https://www.psg.co.za OR browse vacancies https://bit.ly/3bD2iAK  by no later than 20 June 2024. By submitting your application, you are giving PSG Financial Services implicit consent to the storage and processing of your personal information. If you are not contacted within 2 weeks of your application, please accept that your application was unsuccessful.